Frequently Asked Questions

What is your refund policy?

• If you cancel any time before the start of your second lesson, 100% will be

  credited to your account. If you prefer a refund, 95% will be refunded to your

  credit/debit card. (Max Aquatics incurs a credit/debit card transaction fee of

  approximately 2.5% on both the purchase and refund of a transaction).

• If you cancel after the 2nd lesson or before the start of the 3rd lesson, you will

  receive a 50% credit to your account for the remaining lessons.  The credit can be

  used for future purchases and does not expire.

• If you cancel after the start of the 3rd lesson, no refund or credit will be given.

• NO make-up classes, refunds or credits will be issued for missed classes.

• If Max Aquatics cancels a lesson, a make-up class will be scheduled or a credit

  will be added to your account.